At New Zealand FOCUS we are committed to protecting your privacy. Our policies and practices in relation to the collection, use, retention, transfer and access of personal data comply with the requirements of the Personal Data (Privacy) Ordinance under the laws of Hong Kong.

This Privacy Policy describes how we handle your personal information on the New Zealand FOCUS website. It applies generally to the NZFocus.com website and content and other related websites where this policy appears in the footer of the page. Some NZFocus-branded websites or websites we operate may be governed by separate privacy policies. The policy that applies on any of our domains or subdomains is always the policy that appears in the footer of each website.

Methods of collecting personal information

We will obtain personal information from you when you enquire about our activities, register with us or otherwise provide us with personal information. We may also receive information about you from third parties, for example from a friend who wants to tell you about the website.

Collection of personal information

The types of information collected might include, but not limited to name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information.

Use of personal information

We will use your personal information to provide you with the services, products or information you have requested, for administration purposes. We may need to share your information with our service providers, associated organisations and agents for these purposes.

We will not share your information with other organisations. We only use your personal information for direct marketing purposes if we are allowed to do this by law and if we have your consent.

Cookies

'Cookies' are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. Essentially it takes the form of a small text file deposited on your computer's hard drive.

New Zealand FOCUS uses cookies to ensure that you can interact with our web sites successfully, to identify you when you visit our web sites and to keep track of your browsing patterns. The use of cookies does not give us access to the rest of your computer.

If you want to prevent our cookies being stored on your computer in future, you may do so by referring to your internet browser's instructions. You can do this by clicking on the "Help" menu. Please note however that if you disable our cookies you may not be able to access certain services or facilities on our sites and your use of our sites may be restricted.

Protection of your personal information

We use a secure server when you make an order via our website. We also take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

Disclosure of your personal information

As indicated above, we may pass your information to our service providers, agents and associated organisations who may share our objectives. We may also need to disclose your information if required to do so by law.

If you do not want to have your information disclosed to any third party, please write to us at info@nzproducts.com.hk.

Retention of your personal information

We retain records of your online transactions for auditing purposes for a reasonable period. We do not offer online or offline facilities for you to delete personal data held by us.

Accessing, Reviewing and Changing your information

You can see, review and change most of your personal information by signing on to Shop NZ. Generally, we will not manually modify your personal information because it is very difficult to verify your identity remotely. You must promptly update your personal information if it changes or is inaccurate.

Email Subscription

We keep you up-to-date with special offers and products we think you'll like through emails. If you want to change your email, you can sign in your account and edit the relevant information. If you do not want to receive promotional emails from us, please send us an email at news@nzproducts.com.hk.

Security

We take the security of your personal information very seriously. We want you to know that you are shopping in a safe and secure environment and that you are in control over what happens to your information.

All personal data you provide to us is secured on our website with restricted access by authorized personnel only.  We take serious security measures to encrypt all of your personal data when it is sent to and from the internet. This means that information you to send to us can only be seen by us and vice versa.

Feedback

If you have any suggestion or feedback regarding this privacy policy, please write to us at info@nzproducts.com.hk.

We reserve the right to amend this privacy statement without prior notice. You are advised to check it on a regular basis.